Reviewing & Agreeing to Studio Policies
By Trio Team · Updated
Your studio can publish a policy about things like scheduling, cancellations, makeup credits and payments. When your studio has a policy that you have not agreed to, a banner shows at the top of Trio: "Your studio has a policy that requires your acknowledgment." Tap Review & Agree to open the policy page.
You can use all of Trio before you agree. The banner stays, and you cannot close it, until someone in your family agrees.
Reading the policy
The page shows the policy title, its Version number and the full text.
Agreeing
Below the policy is the Policy Agreement card:
- Tick the box that says you acknowledge and agree to the policy.
- Tap Agree.
The card then shows who agreed, the date and an Agreed label. Trio takes you back to the page you came from, or to your dashboard.
One agreement covers your whole family. When one parent or guardian agrees, the banner goes away for everyone in the family.
A child who signs in with their own login sees "there is nothing for you to sign here". A parent or guardian agrees for the family.
Download a copy
Tap Download PDF at the top of the page to save or print a copy. The PDF opens in a new tab.
Open the policy again
After you agree, open the policy from the menu under your photo or initials: tap View Studio Policy.
When the policy changes
Your studio can edit the policy, and each edit changes the version number. You agree again only when your studio publishes a new policy or asks everyone to agree again. Then the page shows "Policy updated - your agreement is no longer current". Read the new version and agree the same way.
No policy yet?
If your studio has no policy, the page says "No active policy at this time." You do not need to do anything.