By Trio Team · Updated
A short practice video lets your teacher hear how a piece sounds between lessons. Clips stay private. Only your family, your teachers and your studio's owner and admins can see them.
There are two places to add a clip:
Record opens the item's video panel first. There, or with Add video, Trio opens your camera or photo library. On a phone or tablet you can record a new clip or pick one you have; on a computer you choose a file. Trio checks the length before it keeps the clip.
Keep practice videos under 5 minutes. A longer clip is refused with a message showing its length, so you can trim it and try again. A clip can be up to 100 MB, in MP4, MOV, WebM or MPEG format.
Trio keeps each clip with the right work:
Clips upload in the background:
If an upload fails, for example on a weak connection, Trio tries again on its own, 5 tries in all. Then the item's Record panel shows tap to retry. A file that Trio refuses, for example one that is too large or of the wrong type, is not tried again. If you close Trio or lose signal, the upload continues when you open the Practice page again in the same browser.
A submitted clip shows a Submitted tag on your side. Your teacher reviews it from the student's practice views and can leave one comment on it. Your teachers are the student's main teacher, the teacher of each group class the student is in, and any teacher who teaches one of the student's lessons, such as a substitute. Your studio's owner and admins can also see your clips. Studio staff cannot.
Every clip is kept for you to watch again, whether it came from a checklist item, a logged session, or an older assignment:
If your family has more than one student, the page opens on the student you were viewing; pick another student at the top of the page to see their clips.
You can remove a clip that you added yourself - from the Practice videos page or from the item's video panel. Clips your teacher or another family member added have no remove button.