Engagement
By Trio Team · Updated
The Engagement page answers one question: who needs a nudge this week? It brings practice, attendance, and family activity together for every active student, sorted so the students who most need attention are at the top.
To open the page, click the Practicing (last 7 days) tile on your dashboard. The sidebar has no link to it. Teachers see only the students they are the primary teacher for. Owners, admins, and staff see the whole studio.
How students are scored
Every student gets a Strong, Fair, or Low badge:
- Low - the student has gone quiet: no practice logged in the last 7 days. Practicing exactly 7 days ago still counts as recent; 8 days ago does not.
- Strong - the student is not quiet and meets both of these: at least 3 distinct practice days in the last 7 days, and attendance of 90% or higher over the last 30 days.
- Fair - everything in between.
Three details:
- Strong requires both conditions. A student with six practice days in the last 7 days but 80% attendance is Fair, not Strong.
- The badge's attendance test always uses the fixed 30-day window, whatever the range toggle shows. A student with no attendance records in the last 30 days has no attendance percentage and cannot be Strong.
- Excused absences lower the attendance percentage. Only present and late lessons count as attended, so a student who practices a lot can still be Fair.
The table lists Low first, then Fair, then Strong. Click a row to open that student's practice tab.
The range toggle
The Last 7 days / Last 30 days toggle changes only two columns: Min (practice minutes) and Attendance. The summary tiles, the badges, the row order, and the practice dots stay the same, because they use fixed windows. So a badge does not change when you change the range.
Family activity
The Last active column shows when anyone in the family last used Trio - signing in or simply using the app while signed in both count. It reads Today, Yesterday, or N days ago.
- A family is flagged inactive when more than 14 days have passed since their last activity; exactly 14 days ago still counts as active.
- Never means the family set up a Trio account but has no recorded activity yet.
- No account yet means the family has not finished setting up their Trio account. That is an onboarding gap, not disengagement, so these families are left out of the Families active count and the Family inactive card rows - they appear only as a "haven't set up Trio yet" count.
Activity comes from sign-ins and app use, so it is not an exact "last seen" time. A family that signed in once can show as active for up to 14 days.
Summary tiles and needs-attention cards
Four tiles summarize the roster, each on a fixed window: Practicing (last 7 days) (students who logged practice today or in the past 6 days), Went quiet (no practice in the last 7 days), Avg attendance (last 30 days), and Families active (families with a Trio account that used it within 14 days).
A student whose last practice was exactly 7 days ago is in neither of the first two tiles. They are not practicing in the last 7 days, and they have not gone quiet yet.
Below the tiles, two cards preview who needs attention: Went quiet lists quiet students with their last practice date, and Family inactive lists families past the 14-day threshold, most-stale first ("Never" first, then oldest). Each card shows up to 3 rows and hands the rest off to the table below.